First we need to determine what is causing the slowness. Often this can be caused by your computer and or your wireless router. It is a good idea to try power cycling all the computer equipment at your home first. This is done by unplugging the AIS power box (this can be found where the black wire comes into the house), wireless router if you have one. Now plug them back in after you have waited about 20 seconds from being unplugged. Lastly, rebooting your computer. First let’s see what speeds you are truly getting?
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